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We offer 7 days for you to accept or return an item for a refund as long as you keep the item in original condition with all tags and labels attached.
Keep your proof of postage in case you need to claim for delay, loss or damage by your postal service while in transit.
If we accept the item you have returned, we will refund your bank within 15 working days. Please allow up to a further 7 working days for your bank to refund your account.
Post the item to our returns address:
UK VAT # 814 6756 14
The Terrace, 8-10 Bridge Street
Lyme Regis, Dorset, DT7 3QA
This does not affect your statutory rights.
If you would like to exchange an item for a different one, simply place a new order for the desired item and return the original item according to the terms described above.
Because of the time involved in processing your return, we recommend placing a new order right away when the desired item is still available.
As availability of items can change quickly, if you wait to place a new order until after your return is processed, the desired item may no longer be available.
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